Politique d’expédition
Shipping Policy
We offer three types of products: craft materials, handmade-to-order items, and digital tutorials. Please read the relevant section below based on your order.
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1. Craft Materials
Processing Time: 1–3 business days after payment.
Estimated Delivery:
• United States & Canada: 6–12 business days after shipment
• Australia, New Zealand: estimated delivery varies by carrier
• Europe (France, Germany, Italy, Spain, United Kingdom): estimated delivery varies by carrier
• Asia (Hong Kong, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand): estimated delivery varies by carrier
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2. Handmade-to-Order Items
All handmade items are custom made after payment. Production time varies by item complexity — please refer to the individual product page for the estimated production time before shipment.
Estimated Delivery after Shipment:
• United States & Canada: 6–12 business days
• Other supported regions: delivery times vary; please refer to your tracking information
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3. Digital Tutorials
No shipping required. After payment is confirmed, a download link will be sent to your email automatically. Please check your inbox (and spam folder) after purchase.
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Supported Shipping Destinations
We currently ship to the following countries and regions:
United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, United Kingdom, Hong Kong, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand.
For all other countries, please contact us at aluo38395@gmail.com before placing your order to inquire about shipping availability and rates.
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Important Notes
• All orders ship from China.
• Rush orders and requests for specific delivery dates are not accepted.
• Delivery times are estimates and may vary due to customs clearance or carrier delays.
• We are not responsible for delays caused by customs or local postal services.
• Tracking information will be provided after your order ships.